21 Aug What’s Your Emotional Quotient?
Becoming an effective leader who inspires improvement and ambition is one rung on the ladder to becoming an UnBeatable Entrepreneur. In my book, The UnBEATable Entrepreneur Workout Guide, I write that the leader within you must be cultivated and refined before you can grow your business. This requires maturity, and what’s more, it requires a polished level of emotional intelligence.
Emotional intelligence is described as the capacity to skillfully identify, manage and control one’s own emotions. Those with this inherent ability, or those who have taken the time to hone the skill, are typically less depressed and enjoy healthier, longer relationships. There is even a scale to measure a human being’s emotional quotient. Those scoring high on the emotional intelligence scale are proven to possess potential for greater success and satisfaction in life.
It is evident, then, how an emotionally astute leader could be more a more effective leader. Developing a keen understanding of your emotions could lead to leadership skills like:
• Fostering a less stressful workplace
• Creating an environment of trust
• Demonstrating a high degree of problem solving and innovation, and evoking this from team members
Studies show that employees’ decision to stay with or leave a company depends largely on their boss. Only 11% of the employees who rated their boss as excellent said they might seek another position. On the other hand, 40% of employees who categorized their boss as poor were more likely to leave a company. Improving emotional intelligence is critical to excellent leadership, and directly affects the perceptions employees have on their superiors. An emotionally intelligent boss knows how to inspire, improve communications, be decisive, solve problems and engage everyone’s personal strengths to optimize performance. In addition to stimulating employee retention, emotionally intelligent managers also influence organizational effectiveness by intuitively promoting:
• Employee recruitment and retention
• Talent development
• Service excellence
• Customer loyalty
There are a number of training tools available for managers seeking emotional intelligence coaching, starting with an appraisal available through one of the following publications:
• Emotional Intelligence Appraisal that utilizes Daniel Goleman’s Skill Clusters
• The BarOn EQ-I Test; the BarOn Emotional Quotient inventory is based on 19 years of research by Dr. Reuven Baron
• The Mayer—Salovey—Caruso Emotional Intelligence Test (MSCEIT)
• Can Emotional Intelligence be learned? Yes it can, but it cannot be taught in the traditional, Industrial Age format